Home About Me Experience Skillset Contact Me

I am

Wayne Andes

a Cybersecurity Junkie, a Cybersecurity Consultant, a Cloud Solutions Architect, a Premier Field Engineer, a Systems Engineer, an MIS Manager, a Technical Supervisor, a Homelab Enthusiast
Download My Resume
Image

Learn About Me

28 Years Experience

Strategic and accomplished Identity and Security Expert with an illustrious 27-year career in Information Technology Security. Demonstrated expertise in formulating and executing cutting-edge strategies, utilizing emerging security technologies to optimize organizational IT investments. A proven leader adept at identifying improvement opportunities and instilling a continuous learning mindset within teams. Known for steering teams through intricate situations and influencing positive outcomes. Seeking to bring extensive experience, visionary leadership, and a commitment to excellence to a dynamic organization.

Information Security Architecture

95%

Identity and Access Control

95%

Security Operations

95%

Platform Protection

95%

Threat Mitigation

95%

Security Assessments

95%

Security Remediation

95%

My Career Journey

Work Experience

2021 - 2023

Cloud Solutions Architect - Identity and Security

Microsoft

As a Cloud Solution Architect specializing in Identity and Security, I played a pivotal role in shaping the technological landscape for both our customers and internal teams at Microsoft Philippines Inc. My responsibilities extended beyond the technical realm, encompassing strategic analysis of industry trends and the extraction of valuable insights from customer and partner interactions.

Key Contributions


  • Strategic Alignment: Aligned architecture and digital solutions with the ever-evolving business goals of our diverse clientele. Proactively gathered insights from customers and partners to ensure our offerings resonated with their unique needs and challenges.

  • Influence and Advocacy: Served as the voice of the customer, actively influencing internal teams by presenting compelling business cases. Contributed to the development of innovative products and solutions, showcasing success stories to enhance team awareness.

  • Complex Problem Resolution: Led the team in addressing complex situations for strategic customers and partners. Collaborated with internal stakeholders to manage both business and technical risks effectively.

  • Quality Assurance: Maintained a steadfast focus on excellence, adhering to quality assurance standards. Ensured accurate execution of opportunities and milestones while optimizing pipeline hygiene through the use of standard tools.

  • Customer Relationship Management: Managed complex customer and partner relationships, anticipating and resolving technical blockers through regular reviews. Accelerated consumption and solution implementations through a proactive and customer-centric approach.

  • Technological Insight: Leveraged extensive knowledge of Microsoft's products and services, coupled with insights into competitor offerings. Led customer and partner conversations, proposing scalable solutions and collaborating with cross-functional teams to prioritize initiatives that drove growth and value outcomes.

  • Innovation and Optimization: Identified gaps and patterns across business and technology areas. Drove changes and improvements to existing intellectual property, technologies, and processes, enabling scalable solutions across a diverse customer and partner base.

    • This role not only demanded in-depth technical proficiency but also emphasized strategic thinking, customer-centricity, and a commitment to continuous improvement, all of which are attributes I consistently brought to the forefront of my responsibilities.

    2011 - 2021

    Premier Field Engineer - Identity and Security

    Microsoft

    As a Premier Field Engineer specializing in Identity and Security at Microsoft Philippines Inc., my role was to provide invaluable technical leadership and support services to our premier customers across the Asia-Pacific region. This position involved highly scoped, long-term engagements, requiring a comprehensive set of skills, from conducting workshops and health checks to delivering risk assessments and supportability reviews. Additionally, I played a crucial role in addressing critical situations through short-term, on-site engagements, showcasing my exceptional troubleshooting skills and the ability to guide customers through challenging circumstances.


    Key Contributions


  • Strategic Engagements: Conducted highly scoped engagements, including workshops, health checks, and supportability reviews, contributing to the long-term health and optimization of premier customers' IT environments.

  • Critical Situation Management: Responded to critical situations at customer sites across the Asia-Pacific region, providing expert troubleshooting and support during challenging times. Maintained composure and delivered excellent results when customers needed it most.

  • Technical Leadership: Provided technical leadership skills building for premier customers, promoting health in their IT environments through a combination of on-site, remote, and dedicated support services. Collaborated with customers to ensure their IT environments were optimized and healthy.

  • Deep Technical Expertise: Maintained a highly skilled profile in Information Security, demonstrating deep technical expertise in various security-related technologies. Stayed at the forefront of industry developments to provide cutting-edge solutions to our premier customers.

  • Relationship Building: Built and fostered effective working relationships with Microsoft Product Groups, Partners, and Sales. As a key member of the Support Services, I played a pivotal role in ensuring our premier customers in the Asia-Pacific region received unparalleled technical leadership and support.

  • Proactive and Consultative Approach: Operated in a proactive and consultative manner, providing guidance on best practices, risk assessments, migrations, and on-site and remote support. Aimed to prevent future issues and enhance the overall health of premier customers' IT environments.

    • This role demanded a unique combination of technical prowess, strategic thinking, and exceptional communication skills to address complex challenges faced by premier customers. My ability to provide both short-term solutions during critical situations and long-term support for optimizing IT environments underscores my commitment to delivering high-quality service throughout the customer lifecycle.

    2007 - 2011

    Senior Systems Engineer

    Bayan Telecommunications Inc.

    As a Senior Systems Engineer at Bayan Telecommunications Inc., I held a pivotal role in driving innovation and operational efficiency within the organization. Recognized for my outstanding contributions, I was honored with the 1st Place - Outstanding Individual Award for the successful development and implementation of IMbayan, Bayan’s official instant messaging system. Consistently ranking among the Top 5 performers from 2007 to 2010, I spearheaded initiatives that modernized server and client machine security, enhancing overall system reliability and integrity.


    Key Contributions


  • Award-Winning Project: Received the prestigious 1st Place - Outstanding Individual Award for the successful development and implementation of IMbayan, Bayan’s official instant messaging system. This recognition underscored my commitment to delivering innovative solutions that directly contributed to the company's success.

  • Top Performer Recognition: Consistently ranked among the Top 5 performers during annual Employee Performance Appraisals from 2007 to 2010. This recognition highlighted my dedication to maintaining high standards of performance and achieving excellence in my role.

  • Leadership in Security Modernization: Modernized server and client machine security by implementing Active Directory and Group Policy Objects to the enterprise. This initiative significantly strengthened the organization's security posture, ensuring a robust and reliable computing environment.

  • Leadership Role in Norms Committee: Elected as the IT Division's Norms Committee Head for 2010 – 2011, responsible for enforcing Bayan’s Vision, Mission, and Values. This role demonstrated my leadership skills and commitment to aligning IT initiatives with the broader organizational objectives.

    • My tenure as a Senior Systems Engineer at Bayan Telecommunications Inc. was characterized by a blend of technical expertise, innovative thinking, and a results-oriented approach. The successful implementation of critical projects and the recognition received underscore my ability to deliver impactful solutions in a dynamic and challenging environment.

    2004 - 2007

    Systems Engineer

    Bayview Technologies Inc.

    In the capacity of Systems Engineer at Bayview Technologies Inc., I played a pivotal role in shaping the technological infrastructure of the organization. My responsibilities spanned diverse domains, from designing and implementing critical data backup processes to overseeing the seamless integration of Active Directory with complex Group Policies and Exchange Server. I actively contributed to minimizing support times through the development of a self-machine-refresh system for client workstations.


    Key Contributions


  • Data Backup Process Design: Designed and implemented the company's comprehensive data backup process, ensuring the integrity and security of critical organizational data. This initiative provided a robust foundation for data protection and business continuity.

  • Active Directory Implementation: Led the implementation of the company's Active Directory, incorporating intricate Group Policies and Exchange Server. This transformative initiative streamlined user management, enhanced security protocols, and optimized collaboration across the organization.

  • Self-Machine-Refresh System: Developed and implemented a self-machine-refresh system for all client workstations. This innovative approach significantly minimized support times and improved overall operational efficiency, showcasing my commitment to proactive problem-solving.

  • Proactive IT Support: Positioned myself as a proactive and solution-oriented IT professional, contributing to the seamless operation of client workstations. This approach involved the development of efficient and effective systems to reduce downtime and enhance end-user experience.

    • The Systems Engineer role at Bayview Technologies Inc. demanded a multifaceted skill set, ranging from strategic planning and implementation of IT infrastructure to proactive support and troubleshooting. My contributions were instrumental in fortifying the organization's technological foundation and fostering an environment of continuous improvement.

    1998 - 2004

    MIS Manager

    Sky Freight Philippines Inc.

    As the MIS Manager at Sky Freight Philippines Inc., I spearheaded transformative initiatives and played a pivotal role in reshaping the organization's information systems landscape. My tenure was marked by comprehensive upgrades, strategic automation projects, and leadership in the deployment of cutting-edge technologies. Recognized for my ability to bridge the gap between IT and business objectives, I orchestrated significant enhancements to financial systems, cargo handling processes, and network infrastructure.

    Key Contributions


  • Financial Systems Upgrade: Led the successful upgrade of the organization's financial systems, enhancing efficiency and accuracy in financial operations. This initiative involved meticulous planning, coordination, and a commitment to aligning technological advancements with the financial goals of the company.

  • Cargo Handling Automation: Initiated and executed a company-wide automation project for cargo handling processes. This involved the design and implementation of a web-based cargo handling system, bringing about streamlined operations, improved traceability, and heightened customer satisfaction.

  • MIS Department Management: Accepted the responsibility of managing the IT departments of both Sky Freight and its subsidiary, S-Net Freight. This encompassed overseeing multiple projects, ensuring seamless integration, and aligning IT strategies with broader business objectives.

  • Technology Infrastructure Design: Spearheaded the design and implementation of the company's network systems and IT infrastructure using Windows NT. This included the deployment of MS Exchange Server 5.5, ensuring robust communication channels and a secure technological environment.

  • Web-Based Initiatives: Conceptualized and implemented the company website using MS Proxy Server & IIS, featuring an online cargo track and trace facility. This initiative not only improved customer engagement but also enhanced the overall brand visibility in the digital landscape.

  • International Training Initiatives: Conducted training sessions on the company's web-based cargo handling systems across various company stations in the Asia Pacific region, including Singapore, Hong Kong, and Malaysia. This global exposure demonstrated my ability to disseminate knowledge effectively across diverse geographical locations.

  • Y2K Certification and Compliance: Led the Y2K certification and compliance project team, ensuring seamless operations during the transition to the new millennium. This comprehensive initiative showcased my meticulous approach to risk management and adherence to global standards.

    • My role as MIS Manager encompassed strategic thinking, hands-on technical expertise, and effective leadership. By leveraging technology to align with business objectives, I successfully contributed to the overall growth, efficiency, and technological resilience of Sky Freight Philippines Inc.

    1996 - 1998

    Technical Supervisor

    MIKO Computer Corporation

    My Toolbox

    Diverse Technologies

    Image

    Microsoft Cloud Identity and Access

    - Azure Active Directory Security
    - Defender for Identity
    - Role Based Access Control

    Image

    Microsoft Cyber Security

    - Identity and Access Security
    - Platform Protection
    - Security Operations
    - Data Security

    Image

    Microsoft Information Protection and Compliance

    - Exchange Online
    - SharePoint Online,
    - OneDrive
    - Teams

    Image

    Microsoft Security Operations

    - Sentinel
    - Defender for Cloud
    - 365 Defender
    - Intune

    Image

    Microsoft On-Premises Security

    - Active Directory Security
    - Windows Server Security
    - Windows Client Security
    - Privileged Access Workstations.

    Image

    Linux Security

    Kali, Debian, Ubuntu, Redhat, Docker, Wazuh, Snort, Suricata, Ansible, Zabbix, Bind, Unbound, etc.

    XS